What is the VOIP ?
VOIP is an acronym for Voice Over Internet Protocol or in other words it’s a phone services over Internet. If you have good internet connection you can use a phone service through your internet connection instead of your local phone company.
Some companies use VOIP in addition to their normal/local phone service, VOIP service providers usually offer lower rates than traditional phone companies.
How VOIP works?
All analog phone signals must be turned into digital phone signals which can be sent over the internet. This function is included in the phone or an ATA (Analogue Terminal Adapter ) box.
Queue how VOIP use ATA box
Ordinary Phone – ATA – Ethernet – Router – Internet – VOIP service provider
Queue how VOIP use IP Phone
IP PHONE – Ethernet – Router – Internet – VOIP service provider
Queue VOIP direct connection
It is also possible that you may not use a VOIP service provider and directly connect to another VOIP user instead.
IP PHONE – Ethernet – Router – Internet – Router – Ethernet – IP PHONE
Why use VOIP?
The main reason you should use VOIP is:
In general phone service VOIP costs much less than service from traditional sources. There are some cost savings due to using a single network to carry voice and data.
VOIP makes easy things which are impossible with traditional phone networks.
Incoming phone calls automatically routed to your VOIP phone where ever you plug it in the network. For example when you travel, you can take a VOIP phone with you and connect it to internet anywhere and you can receive incoming calls.
Call center agents using VOIP phones can work easily from anywhere with a good Internet connection.
To tell the truth VOIP technology is evolving and improving upon what is already a very useful technology. Even for small businesses, with a single IP network for both voice and data VoIP can provide other advantages. For example most modern IP networks can support real-time, high-quality, affordable videoconferencing, call center applications and more.
No matter how big is your business, VoIP is a really flexible, affordable solution.